Understanding Chinese Consumer Insights Convenience and Fast Food Industry
Chinese consumers select fast food products based on specific needs and scenarios
We are not just a Chinese marketing agency; we are a dedicated group of Chinese marketing professionals ready to get results.
38.5%
72.2%
300%
WeChat - Weibo
WeChat has more than one billion active users, China’s biggest social media platform, similar to international platforms like Facebook and Line. It is the primary application that Mainland Chinese communicate and share their daily lives.
Setting up an Official WeChat account is the first step in your business Chinese marketing strategy.
WeChat takes the place of traditional websites, payment solutions, customer service lines, and many other functions. WeChat is the heartbeat of your Chinese online marketing strategy.
Xiaohongshu - Dianping
Redbook is one of China’s most trusted platforms for females with a unique blend of trusted user-generated content, word of mouth advertising, and online community-building. With 70% of users born after 1990, 80% are female with 350 million total registered users.
It is a mix between Pinterest and Instagram with a search engine, allowing users and well-known personalities to post and share product reviews, travel blogs, and lifestyle stories via short videos and photos.
This unique mix has proven to be a massive hit with young urban Chinese women, who often struggle to find trusted product information sources. And many of these women influence the decisions of husbands, boyfriends, or other family members, establishing it as a top pick from MMG Thailand.
Ctrip-Fliggy
"China's one-stop travel platform" Ctrip is the leading provider of room reservations, Tour packages, transportation, and corporate travel, including other travel-related services. It was established in 1999 and has seen rapid growth to now have more than 210 million users per month, making for the largest travel company in Asia and China.
Ctrip's core functions are Travel marketplace, trip, travel albums, and customer service, all with a comprehensive mobile experience, considering that 60% of flights and 75% of hotel bookings are done with mobile devices, which is the norm in China.
China's biggest travel marketplace, created by Alibaba, is one of the most popular online travel platforms for travelers from China. With more than 270 million users per month, Fliggy is not limited to hotel bookings. It serves as a one-stop hub for travelers to make their entire travel plan for both their trips domestically in China and internationally.
Douyin
Douyin (Tiktok China) has amassed more than 800 million daily active users. The demographic is mainly 19-35 years old and growing fast, making it the number 1 sharing app in Mainland China, created by young tech giant Bytedance.
The application allows users to create, edit, and share short videos for up to 5 minutes or live streams, often featuring music in the background. However, contrary to what people believe, there are many news and information videos, adding to the app's appeal.
It is the most popular video platform in China and one of the best places for e-commerce shops to sell products and gain brand awareness. Brands can own their channels and promote original content with KOLs driving instant sales and product awareness, transforming the way businesses and brands sell and market their products.
Baidu
Baidu is the number one search engine in China. With 90% of internet users in China using Baidu (over 900 million people), over 75% of the nation’s online search queries are on Baidu, equating to billions of searches per month.
Baidu’s services, products, and layout are very similar to those of Google. Still, it addresses the Chinese market and censors with all search results and content that are not in compliance with Chinese regulations.
Baidu gains advertising revenue with a system that is similar to Google by bidding on keywords that trigger their ads to appear. In addition, you can also pay to appear first on the search page.
Baidu ranks sites partly based on their compliance and quality of content. So It is necessary to have a fully translated and localized website that conforms to the Chinese standards because algorithms attach importance to the context in which words are used.
Over seven million websites use Baidu Analytics and favor Chinese websites with the .cn extension. Therefore, it is good to register your company in China if you want to be indexed on the country's most-used search engine.
Zhihu
“Share your knowledge, experiences, and thoughts with the world.” Questions are created, answered, edited, and organized by the users in various topics.
The demographic of users are generally well-educated, higher-income with above-average purchasing power. Many brands are looking to attract this audience, with 102 million MAU (Monthly Active Users), on China’s most extensive knowledge-sharing community platform.
Using Zhihu is an effective way to establish your brand‘s reputation with Chinese consumers with trusted quality content. It’s similar to Quora or Pantip of Thailand.
KOL & KOC
KOL is a term that stands for “Key Opinion Leader”, also known as an "influencer." An influencer is a person or an organization with a valued perspective or has extensive knowledge in their area of expertise regarding particular goods or services.
They have more relevance and importance than the mass media considering they can relate and connect to their audience in an authentic, personal, and genuine way.
Social media influencers can start a conversation, making marketing campaigns more engaging, considering they are an authentic voice sharing their ideas and thoughts about products and services.
Alipay - WeChat Pay
Alipay, the most widely used third-party online payment service provider in China. With over 100 Million daily transactions and over 520 million active users. Their primary service is a digital wallet that includes a mobile app that directly allows users to purchase with a QR code.
The Alipay payment system is a must-have for e-commerce and brick-and-mortar businesses that efficiently serve Chinese consumers in China and abroad. With 80,000 retail stores and available in 70 markets worldwide.
Tmall.com - JD.com - Pinduoduo
The emergence of China's e-commerce market's added value has accounted for more than one-third of China's 34.81 trillion RMB GDP, with the penetration rate of online shopping at 79.7% in 2020.
From all kinds of e-commerce platforms, Taobao/Tmall, Jingdong(JD), Pinduoduo are the top three multi-billion dollar platforms with the broadest product categories with an advanced and convenient shopping experience.
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Delivering results-oriented Chinese marketing programs that enhance our clients’ branding, improve their sales, and foster their growth
Chinese consumers select fast food products based on specific needs and scenarios
The age of Chinese users is mainly 18-35 years old, most of whom are married and have children
In addition to established and emerging Chinese convenient fast food companies,
Benjamin has a decorated career in brand building & online marketing, spanning 14 years as a key executive and partner for two of Thailand's most prominent business groups. With a vast knowledge in international trade, retail and wholesale industry from growing a multimillion-dollar business focusing on retail and cross-border trading based in Los Angeles, Sapporo, and Bangkok, Thailand. He is currently the director of marketing for Panthera Group and co-founder and CEO of MMG Thailand.
Jackie graduates from China‘s top universities, majoring in International Trade and Marketing. He has successfully built a digital marketing and e-commerce team for a Chinese Liquor brand and reached a sales volume of 40 million THB within two years from scratch. Looking for a more significant challenge, Jackie moved to Thailand to take on an executive position at Dianping, Thailand, in strategic planning and sales. Year on year, he overachieved all goals and expectations with some of Thailand's most prominent business groups. He is currently the Co-founder and COO of MMG Thailand.
What sets Lyn apart is her deep understanding of the Chinese marketing industry. Beyond her ability to link people and resources, she‘s a true authority in navigating the complexities of Chinese marketing strategies. Her role as Resource Development Manager is a testament to her multifaceted expertise, blending a strong command of the industry with an extensive network. Lyn is also a versatile professional who has worn different hats in her career journey. Her knack for connecting with key players in China‘s IT platforms, celebrities, and government stems from a genuine passion for building relationships. With prior experience in the financial sector, Lyn brings a valuable understanding of finance to her current role, which also guarantees that MMG can always bring the best deal for you.
Rachel joined MMG in 2020, bringing with her four years of experience in Chinese marketing operations with a focus on assisting clients in enhancing their brand influence in the digital realm. Rachel has demonstrated outstanding creative thinking, digital literacy, communication, and project management skills in the digital domain. Subsequently, she was promoted to the role of Key Account Manager (KA Manager), overseeing pivotal clients and projects. She autonomously led the team to achieve established objectives and reported directly to the Chief Operating Officer.
Irene‘s academic journey began with high honors in Advertising, where she cultivated a refined aesthetic in graphic and video editing. Continuing her education in Thailand, she majored in Business Administration with a focus on Data Management. Proficient in English and possessing a basic understanding of Thai, Irene adeptly navigates linguistic and cultural nuances, essential in today's global landscape. With over 5 years of dedicated marketing and project management experience, she stands poised to enhance your brand endeavors with a unique blend of design sensibility, strategic acumen, and linguistic versatility to elevate your campaigns in this dynamic industry.
Meet Patty, the maestro behind operational efficiency. As the Process Optimization Manager, Patty's primary mission is to fine-tune and streamline internal processes within the company. Her expertise lies in identifying bottlenecks, re-engineering workflows, and implementing strategies to ensure seamless operations. By making every cog in the company's machinery work harmoniously, Patty enables the team to deliver exceptional services to our valued clients. With a keen eye for detail and a knack for problem-solving, Patty transforms complexities into streamlined procedures. Her dedication to optimizing operations not only enhances internal workflows but also paves the way for the company to work cohesively and efficiently, delivering top-notch results for our clients.
Ploy, our proficient Corporate Service Manager, orchestrates seamless synergy among our HR Department, Legal Department, and Secretary Department. Her adept coordination ensures operational efficiency and compliance. With a meticulous eye for detail, she navigates the complexities of corporate services, optimizing processes to elevate organizational standards As a linchpin in our company's functionality, Ploy harmonizes diverse functions, fostering collaboration and upholding professionalism. Her role extends beyond management, enhancing our operational landscape and ensuring a cohesive work environment. Her dedication reflects in the streamlined workflows and meticulous attention to detail, reinforcing our commitment to excellence in every aspect of our operations
Meet Liz, the nurturing force behind MMG's Care Center, dedicated to ensuring client satisfaction from the initial touchpoint to post-sale support. As the Head of MMG Care Center, she oversees a team committed to delivering exceptional service, addressing client needs comprehensively, both before and after sales. With a customer-centric approach, Liz orchestrates a seamless experience for clients, handling inquiries, concerns, and resolving issues with unwavering dedication. Her leadership ensures that the MMG Care Center remains a pillar of support, offering proactive assistance and solutions to enhance client satisfaction and loyalty. Liz's passion for fostering strong client relationships resonates through every interaction, making sure that clients receive not just products or services but a holistic, caring experience throughout their journey with MMG.
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