10 february 2025

Rule Optimization and Competitiveness in China's E-commerce

3.3 PRICE COMPARISON RULES – RULE PORTRAIT (1/3)

Creating a price comparison advantage is an important starting point for platforms to establish price competitiveness. The competition for price comparison advantage is an important focus of low-price competition among various platforms. Price comparison rules such as compensation for overpriced products, automatic price tracking and price guarantee services are important starting points for establishing price comparison advantages. Among them, compensation for overpriced products and price guarantee services help reduce the time of price comparison for shopping and the hesitation time for worrying about price cuts, and automatic price tracking helps to dynamically adjust the prices of platform products and ensure the leading price competitiveness of platform products. 

 

The main price comparison rules of e-commerce platforms

PRICE COMPARISON RU

3.3 PRICE COMPARISON RULES – RULE PORTRAIT (2/3)

The price comparison rules still have significant room for optimization, offering key opportunities for platforms to enhance their low-price competitiveness. Platforms are actively exploring more consumer-friendly price comparison rules to reinforce their reputation for low prices. For instance, the “Guaranteed Compensation for Overpricing” service provides some consumer protection but varies in terms of duration, applicable scenarios, and price comparison platforms. To strengthen competitiveness, platforms can further refine these rules by aligning with their strategic positioning, leveraging resource advantages, and addressing consumer demands in different contexts.

RULE PORTRAI

3.3 PRICE COMPARISON RULES – RULE PORTRAIT (3/3)

Price comparison rules are conducive to quickly identifying efficient merchants and their products, but the platform should guarantee merchants a reasonable profit margin, thereby enhancing merchants’ willingness to continue operating and differentiated innovation, so as to prevent platform merchants from falling into the path dependence dilemma of low-quality development. This is conducive to forming a virtuous cycle of merchant value chain advancement and consumer sense of gain continuously enhanced.

 

Consumer Advantages:

  • Improvement of Shopping Efficiency: Price comparison rules help reduce the time spent on price comparison and hesitation due to concerns about price reductions. This enhances the shopping experience by allowing consumers to make purchases more confidently.

 

Merchant Advantages:

  • Increase Product Exposure and Reduce Operating Costs: Merchants can rapidly increase product exposure through low-price competitiveness, leading to improved sales conversion rates. The automatic price-following rules reduce decision-making costs, as the platform can automatically adjust prices and represent merchants in marketing activities, thereby reducing their decision-making costs.
  • Hidden Dangers: Low-price competition can squeeze merchants’ profit margins, potentially affecting their willingness to continue operating. This could lead to a cycle of reduced product quality and increased return rates, which may not be sustainable in the long term.

 

Platform Advantages:

  • Improvement of Platform Revenue and Voice: The platform benefits from increased exposure and transaction volume due to low prices, leading to higher revenue. The platform’s voice in marketing activities is enhanced as it can replace merchants in decision-making, further strengthening its control over product pricing.
  • Hidden Dangers: The platform may undermine a good business environment by potentially encouraging merchants to lower product quality to maintain profit margins. This could lead to a vicious cycle of non-conformity and high return rates, which is detrimental to the platform’s reputation and long-term health.

 

3.4 TRAFFIC RULES – RULE PORTRAIT (1/2)

Under the overarching context where cost-effectiveness dominates consumer demand, how to strengthen low-price orientation in traffic allocation has become a critical point of competition for various platforms.

 

 

Comparison of traffic rules of major e-commerce platforms in 2024

TRAFFIC

3.4 TRAFFIC RULES – RULE PORTRAIT (2/2)

Balance the relationship between low-price-oriented and GMV-oriented traffic distribution to enhance the driving force of traffic rules to guide the platform ecosystem to advance in the direction of high value.

 

1. Low-Price Orientation

Advantages:

  • For Consumers: Low-price orientation meets the demand for cost-effective shopping by offering easy access to affordable product recommendations.
  • For Merchants: Merchants offering sustainable and cost-effective services are more likely to receive traffic support, helping them grow their presence.
  • For Platforms: It helps platforms identify and retain merchants with strong price competitiveness, enhancing their reputation for affordability.

Hidden Dangers:

  • For Consumers: Over-reliance on price-based traffic allocation may reduce product diversity and quality, limiting consumer choice.
  • For Merchants: This model is not conducive to building a high-value brand image. Many merchants may resort to “vicious competition,” sacrificing quality to lower costs, which could harm their long-term viability.
  • For Platforms: Managing the risks of reduced customer experience, including after-sales service and product quality, increases operational costs. Platforms must invest in stronger controls to maintain their ecosystem.
GMV Orientation

2. GMV Orientation

Advantages:

  • For Consumers: GMV orientation meets high-quality demands by facilitating easy access to premium brands and products.
  • For Merchants: Mid- to high-end merchants benefit significantly, as the platform supports their growth through traffic allocation, promoting quality and higher added value.
  • For Platforms: This approach enables platforms to identify high-quality, competitive merchants, fostering an ecosystem centered around premium offerings.

 

Hidden Dangers:

  • For Consumers: Prioritizing high-priced products based on shopping history may increase costs, alienating budget-conscious users.
  • For Merchants: White-label merchants focusing on low prices may struggle to gain traffic advantages in a GMV-oriented environment.
  • For Platforms: Platforms risk losing a significant user base if they fail to meet the needs of cost-conscious consumers, especially during economic downturns.

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